• Tell the dispatcher the type of emergency, your name, address, phone number and cross street.
• Listen to the dispatcher as they can provide you with immediate care instructions.
• Write information like this on a card and keep near phone for babysitters.
• Don't hang up until the dispatcher tells you to.
• Turn a light on and have someone meet the ambulance.
• Keep a clear path to the person who needs help.
• Put all animals away.
• Have the person's medical information including medical history and medications ready.
• Nothing to eat or drink, as it might make the person sick or cause problems for the doctor.
• Make the person as comfortable as possible.
• Do not move an injured person or attempt to splint injuries.
• Call back 911 immediately if there is any change in the persons condition.

Remember that when you dial 911 in Suffolk County, you also engage a Police Department response. Police Officers carry oxygen and an Automatic Defibrillation Unit.